🚀 What you’ll make (in minutes)
Each drag-and-drop simple—swap photos, type names/scores, export, done.
Four ready-to-share Canva graphics for your weekly huddles or Slack/Email updates:
🏆 Top 3 — Average Call Rating
📅 Top 3 — Appointments Set
☎️ Top 3 — Completed Calls
⭐️ Top 3 — Most 5-Star Calls
➡️ Canva Leaderboard → help.shilo.ai/canvaleaderboard
🚀 Quick Steps (do this each week)
Shilo → Insights → Agents
Set Date = Last 7 days.
Fairness filter
Add Number of Calls ≥ 20 (avoid 1-call outliers).
Build each Top 3 (recipes below).
Canva template
Drag headshots into the circle → type names + numbers.
Export & share
Download PNG, Size 2×, post to Slack/Email/Slides.
✍️ Input Directly into Canva
Name: Full name (e.g., “Jackie Nguyen”)
Metric:
Avg Rating → 3.3 ★ > 📅 Appointments Set → 9
📲 Completed Calls → 147 > 5-Star Calls → 12 × ⭐️
📋 Recipes (copy these exactly)
🏆 Average Call Rating
Date: Last 7 days
Filter: Calls ≥ 20
Sort: Avg Rating (desc)
Tie-breaker: More calls, then higher rating
📅 Appointments Set
Date: Last 7 days
Filter: Outcome = Appointment Set
Sort: Count (desc)
☎️ Completed Calls
Date: Last 7 days
Sort: Calls (desc)
⭐️ Most 5-Star Calls
Date: Last 7 days
Filter: Rating = 5
Sort: Count of 5-Star (desc)
🔧 Tiny Tips
If the photo won’t “clip,” drag it onto the circle edge until it highlights.
Keep the same date range + call minimum across all four boards for consistency.