Hey there, superstar sales managers and team leaders! Ready to take your team's performance to the next level with Shilo? Let's make this rollout an absolute blast! 🎉
We've crafted a fun and engaging plan to introduce Shilo to your agents, spark their curiosity, and get everyone onboard with enthusiasm. Follow this step-by-step guide to ensure a smooth and exciting launch. Let's dive in! 🏊♂️
Here's a quick video from Justin unpacking the roll out:
Step 1: Let Shilo Gather Some Magic 🪄
Wait a Couple of Days
📅 Hold On Tight: After onboarding with Shilo, give it a couple of days to analyze incoming calls.
📊 Data Gathering: This allows Shilo to collect enough call data to showcase to your team.
Step 2: Hunt for Stellar Calls 🌟
Identify High-Rated Calls
🔍 Go to the Call Section: Navigate to the "Calls" tab in Shilo.
⬇️ Sort by Rating: Click on the rating arrow to sort calls in descending order.
🌟 Spot the Stars: Look for 4-star and 5-star calls.
Step 3: Select the Best of the Best 🏆
Review and Choose Calls to Share
👀 Read Thoroughly: Go through the transcripts to ensure the calls are exemplary.
👍 Quality Check: Confirm they reflect positively on your agents and are worth showcasing.
Step 4: Share the Sneak Peek 👀
Generate Shareable Links
🔗 Click "Share": On the chosen call, hit the "Share" button.
🌐 Select "Everyone with a Link": This allows agents without Shilo accounts to view the call.
📋 Copy the Link: Save it for sharing in the next step.
Step 5: Tease Your Team 😏
Announce in Your Communication Channel
💬 Drop It Like It's Hot: Post the link in your team's Slack, WhatsApp, or preferred channel.
🎉 Celebrate the Agent: Say something like, "Hey, congrats [Agent Name] on your first 5-star call!"
🤔 Build Curiosity: Let them wonder, "What is this amazing thing?"
Step 6: Stir Up Excitement 🍿
Encourage Attendance to the Team Meeting
🗓️ Set the Date: Inform them about an upcoming team meeting.
🕺 Hype It Up: Respond to their curiosity with, "Great question! Join the team meeting on Monday, and we'll unveil all the details!"
Step 7: Showcase the Stars at the Meeting 🌠
Prepare for the Big Reveal
🎥 Highlight More Calls: Have a few more 4-star and 5-star calls ready to display.
👏 Give Props: Publicly acknowledge agents for their excellent calls.
🔥 Fuel the Fire: Get everyone eager to be part of this exciting tool.
Step 8: Roll Out the Red Carpet 🎩
Invite All Agents to Shilo
⚙️ Go to Settings: In Shilo, navigate to the "Settings" tab.
👥 Click "Users": Access the user management section.
📧 Bulk Invite: Select all agents and hit "Bulk Invite Selected."
💌 Send Invitations: Agents will receive their login details via email.
Step 9: Launch a Fun Competition 🏁
Initiate a 7-Day Sales Challenge
🎯 Set the Goal: Announce that anyone who gets a 5-star call in the next 7 days earns a special reward.
🥳 Inclusive Excitement: This motivates everyone, not just the top performers.
🎁 Choose a Reward: Consider prizes like a team happy hour, gift cards, or exclusive perks.
Step 10: Share Shilo's Success Secrets 🗝️
Educate on the Three Key Focus Areas
Inspire Confidence 🤝
🏡 Demonstrate Expertise: Show your real estate knowledge.
💡 Answer Questions: Be informative and helpful.
❤️ Build Rapport: Connect on a personal level to earn trust.
Manage Objections Gracefully 🎯
❓ Ask Open-Ended Questions: Dig deeper into client concerns.
🧐 Be Curious: Understand their hesitations fully.
🚫 Avoid Being Salesy: Provide genuine solutions without pressure.
Set Solid Next Steps 📆
🔒 Lock It In: Schedule specific follow-ups or appointments.
🤝 Keep Momentum: Ensure the conversation leads to actionable outcomes.
📨 Send Invites: Use calendar invites to confirm commitments.
Step 11: Keep the Momentum Going 🚂
Encourage and Support Your Team
🌟 Recognize Efforts: Continue to acknowledge high-performing calls.
💪 Provide Resources: Offer training or tips on improving call quality.
🚀 Monitor Progress: Use Shilo's analytics to track improvements and celebrate successes.
Step 12: Have Fun and Celebrate Together 🎊
Make It an Enjoyable Experience
😊 Stay Positive: Keep the atmosphere light and encouraging.
🥂 Celebrate Wins: Host events or gatherings to honor achievements.
🤗 Foster Team Spirit: Encourage collaboration and support among agents.
You're All Set! Let's Make Some Magic Happen! ✨
By following this plan, you're not just rolling out a new tool—you're creating an exciting experience that will boost morale, enhance skills, and drive sales success. So gear up, get excited, and let's watch your team soar with Shilo! 🚀
Need Assistance? We're Here for You! 🤗
If you have any questions or need further support, don't hesitate to reach out. We're thrilled to be part of your journey toward greater success!
Let's do this! High fives all around! 🙌