The New Contacts Tab! 👩🏼💼 🖥️
No more jumping between pages or hunting through old call logs—now you can manage relationships, track history, and take action in seconds.
What’s New? 🔥
✅ Instant Contact Search & Smart Filters
Type a name, phone, or tag and watch results appear in real time.
✅ Full Call & Message Timeline
Scroll every call, text, and note without leaving the page.
✅ One-Click Actions
Call, text, or send a Shilo video recap straight from the tab—no “alt-tab gymnastics.”
✅ Auto-Insights & Tags
See stars, stage, and AI-powered coaching tips at a glance.
✅ Team Visibility Controls
Share contacts with your whole org or keep VIPs private—your choice.
Why You’ll Love It ❤️
Speed: Cut your average lookup time from minutes to seconds.
Context: Jump into calls armed with history, objections, and prior feedback.
Conversion: Review specific and customized conversion strategies for each individual contact in your database.
Getting Started 🛠️
1️⃣ Log in to Shilo and click “Contacts” in the left-hand menu.
2️⃣ Use the Quick Filter bar to pull up today’s callbacks or dormant leads in seconds.
3️⃣ Click any contact to view call history, AI feedback, and role-play the conversation on the spot.
🍿 Video Explainer! 👇
Introducing the New Contacts Tab Feature in Shilo - Watch Video
🌟 That’s it! Can’t wait to hear how the Contacts Tab streamlines your day.
🎯 Bonus Upgrade: Smarter, Sharper Transcripts
If you didn’t know, Shilo already leads the industry in turning audio into text and tagging who’s speaking, when. Why does that matter? Because every coaching grade, KPI, and AI insight starts with an accurate transcript.
Here’s what just got better:
+30% overall transcription accuracy – More precise call grading and coaching suggestions—no extra effort required.
+33% accuracy in quiet environments – Your desk-phone demos and office calls are now almost spotless.
+48% accuracy in noisy environments – Car rides, coffee shops, airport lounges. Shilo now handles the chaos like a pro.