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How to Change a User from Member to Admin

Learn how to update a user role from member to admin in Shilo.

Admins can update a user’s role in Shilo from the Users settings page. Use this when someone needs admin-level access.

Change a user role

  1. Open Shilo.

  2. Go to Settings.

  3. Open Users.

  4. Find the user in the Accepted section.

  5. Go to the far right of the user row.

  6. Select the three-dot menu.

  7. Choose Change role.

  8. Change the role from Member to Admin.

  9. Save or confirm the change.

After the role changes

The user does not need a new invitation email. Ask them to refresh Shilo, or sign out and sign back in, so the new admin access appears.

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