Since Shilo uses so many languages, you are able to speak freely in whatever language the client speaks! What will happen, is the transcript will be in the original language, and the coaching will be in english - with replacement phrases in the original call language. If you would like to Role Play in a different language, you can just start and Shilo will catch on.
Shilo's Language Support
Shilo uses advanced speech-to-text transcription services that support a wide range of languages. The supported languages typically include:
Primary Languages (Full Support):
• English (US, UK, Australian, and other variants)
• Spanish
• French
• German
• Portuguese
• Italian
Additional Languages (Commonly Supported):
• Dutch
• Japanese
• Korean
• Mandarin Chinese
• Cantonese
• Hindi
• Arabic
• Russian
• Polish
• Swedish
• Norwegian
• Danish
• Finnish
• Turkish
• Hebrew
• Thai
• Vietnamese
• Indonesian
• Malay