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🚨 New Feature Alert: TCPA Compliance Made Easy! 🚨

We’ve got an exciting new feature rolling out to help you stay compliant with the latest TCPA regulations that go into effect on 01/27/25

Hey, Shilo community! šŸŽ‰ We’ve got an exciting new feature rolling out to help you stay compliant with the latest TCPA regulations that go into effect on Monday (01/27/25)! šŸ—“ļø Managing communication preferences just got a whole lot easier—and smarter! Let’s break it down for you:


⚔ Automated Do-Not-Call Handling

šŸš«šŸ’¬ We know how easy it is to forget to update your CRM after someone requests not to be contacted during a live phone call. A slip-up like that can result in hefty fines šŸ’øā€”but don’t worry, Shilo has your back!

Here’s what’s new:

1ļøāƒ£ Automatic Flagging:

  • Shilo now automatically listens for requests like:
    ā€‹ā€œPlease don’t call me anymore,ā€
    ā€‹ā€œTake me off your list,ā€ or
    ā€‹ā€œNo more communication, thanks.ā€

  • When this happens, Shilo will immediately flag it in the Calls Tab with a new outcome: Do Not Call. 🚩

2ļøāƒ£ CRM Integration:

  • Shilo will automatically:
    āœ… Add a detailed note to the contact’s CRM record (e.g., Follow Up Boss, etc.) šŸ“
    āœ… Apply a Shilo Do Not Call Request tag.


šŸ”§ Automate Your Compliance Workflow

Here’s where it gets really powerful:
šŸ’” With the new Shilo Do Not Call Request tag, you can create automations in your CRM to:

  • Remove call access for the contact.

  • Assign them to a Do Not Call review pond for team leaders or sales managers to verify.

This ensures every request is properly handled—no manual updates, no worries! šŸ™Œ


🌟 Why This Matters

TCPA compliance doesn’t just protect your business from fines—it builds trust with your prospects and clients. šŸ¤ By automating this process, Shilo helps you stay compliant, save time ā±ļø, and maintain a professional, respectful communication approach.


šŸš€ Ready to Go, Right Now!

This feature is live and ready for you to use today! 🄳 Head to the Calls Tab to explore it now.

šŸ’¬ Questions? Let us know—we’re here to help you make the most of this update!

Here’s to smoother workflows, smarter automations, and peace of mind. šŸ’¼āœØ

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